Refund Policy

If EasyMe is not right for you, email us within 30 days of joining and we will refund every payment you have made in that time — the $1 first week and any membership payment — in full. You do not need to explain why.

The guarantee applies once per person, to a new membership. Returning members who rejoin are covered by the section below.

Your membership can start with 7 days for $1. If you cancel within those 7 days, you are not charged the $24.99 membership at all.

Or with the whole 6-week plan up front for $24.99: the membership then carries on at $24.99 a month from the end of the 6 weeks, unless you cancel before.

Because the membership renews monthly and you can cancel at any time, renewals after the guarantee period are generally not refundable. We do still refund them in fair cases, including:

• You were charged after cancelling.
• You were charged twice for the same period.
• A technical fault on our side meant you could not use the platform for a meaningful part of the period.
• You did not recognise the charge because someone else used your card without permission.

If your situation is not on this list but feels unfair, write to us anyway. We read every message.

Email support@easymeclub.com from the address on your account, and tell us the date of the charge. That is all we need.

We reply within 2 business days. Approved refunds are issued by Paddle.com Market Ltd, our merchant of record, back to the original payment method. Your bank usually shows the money within 5–10 business days.

Cancelling and refunding are different things. You can cancel at any time from your Account page, or by emailing us. Cancelling stops the next renewal and you keep access until the end of the period you have already paid for.

Pricing and renewal terms are set out on our Pricing page.